Practice Management

Practice Management

Managing Client Expectations - Recorded in September 2019, NSW

1 hour

$155.00 incl. GST

1PD points

Issues covered include: managing client expectations, legal professional privilege, communication skills and managing high conflict matters

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CPD Compulsory Units: People Skills and Communicating to Effectively Manage Clients - Recorded in February 2020, NSW

1 hour

$155.00 incl. GST

1PD hours

Issues include: people skills, communicating effectively, managing difficult skills, communication skills, legal professional privilege, ethics, negotiation skills, making a deal

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CPD Compulsory Units: Practice Management in the Digital Age: COVID-19 & Beyond

1 hour

$155.00 incl. GST

1PD points

Issues covered include: data breach, social media ethics, practice management, digital age, business skills, professional skills, budgets, upskilling, employment issues, virtual business models

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Ongoing Digital Practice Management

1 hour

$155.00 incl. GST

1PD points

Issues covered include: business processes, cloud based systems, enquiry conversion

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Trust Accounting Made Easy and COVID-19 Implications

1 hour

$155.00 incl. GST

1PD points

Issues covered include: COVID-19, trust accounting, internal control procedures, safeguards, fraud

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CPD Compulsory Units: Over Lunch, Over 3 Weeks

3 hours

$405.00 incl. GST

3PD points

Work through the policies and practices you need to prevent or manage sexual harassment in the workplace and the many related legal, professional and ethical risks. Gain a step by step guide to improving your practice’s IT security to prevent increasing privacy and data breach risks for law firms. Learn how to maximise your productivity and efficiency by managing stress and work/life balance. Earn your CPD core area units while skilling up on some of the most critical recent issues facing lawyers.

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Improving IT Security: Legal Practices at a Substantial Risk as Prime Targets

1 hour

$155.00 incl. GST

1PD points

Gain a step by step guide to improving your practice’s IT security to prevent increasing privacy and data breach risks for law firms.

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CPD Compulsory Units Over Lunch, Over 3 Weeks

3 hours

$405.00 incl. GST

3PD points

Need to square your CPD compulsory units for the year but can’t seem to find the time? Take advantage of this convenient and practical lunchtime web series where you can acquire your CPD units and bolster your practice once a week at lunchtime and online. Hear from engaging experts on the latest disciplinary issues and cases, how to manage conflicts of interests, the skills you need to successfully negotiate a deal, and how to protect your practice from cyber threats which have increased over the last year.

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Cyber Resilience for Your Practice: Practical Strategies to Prevent and Mitigate Cyber Attacks

1 hour

$155.00 incl. GST

1PD points

WEB213N01C: Worried your firm will be a target of cybercrime with the increase threats of cyberattacks in Australia? Join Simone Herbert-Lowe, Director of Law & Cyber over one hour and receive both prevention and mitigation strategies to improving your cyber resilience in 2021. You don’t want to miss out on this highly important session.

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How to Build a Culturally Diverse and Successful Practice

1 hour

$155.00 incl. GST

1PD points

A lunchtime series for your compulsory units – this could not be easier! Join us from wherever you choose while you enjoy your lunch and earn your compulsory units at the same time. Convenient, easy and stress free. Together with this engaging panel of experts you will enhance your practice and benefit your clients by examining effective legal project management, how to build a culturally diverse workforce for a successful practice, and the main ethical duties as a legal practitioner. OND215N01B

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Support Staff Lunchtime Series: Building Excellence and Resilience

4 hours

$490.00 incl. GST

4PD points

Key to any successful organisation is their support staff. Gain the key tools, knowledge and skills required to take your legal support role to the next level. Examine how to manage expectations from management, communicate effectively, manage projects and ensure positive mental health & wellbeing. Learn as an exceptional panel share with you their expertise. WEB218N04

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Cyber Crime & Executives: Lessons for In-House Counsel

1 hour

$155.00 incl. GST

1PD points

Corporate executives are the prime target for cyber crime. As in-house counsel it’s critical that you understand these risks and precisely how to mitigate them. Delve into exactly how and why cyber crime poses such a significant risk to executives. Gain practical strategies to minimise vulnerabilities, change behaviour in your organisation in a meaningful & lasting way, minimise risk through insurance, and perfect your cyber security policies and training. WEB219N05C

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CPD Compulsory Units: Over Lunch, Over 3 Weeks

3 hours

$405.00 incl. GST

3PD points

Gain your core CPD units while developing skills & strategies to maximise your practice, minimise risk & avoid ethical pitfalls. Sharpen your negotiation skills to achieve better outcomes in your matters. Examine the ins and outs of confidentiality. Master how to deal with a mistake or oversight right when it happens & before it’s too late. Take advantage of this convenient & efficient lunchtime web series where you’ll gain your CPD units & bolster your practice once a week at lunchtime & online. WEB219N07

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CPD Compulsory Units: How to Deal with an Oversight or Inadvertent Mistake in Your Practice

1 hour

$155.00 incl. GST

1PD points

At some point in every practice an oversight or an inadvertent mistake will arise. When that happens it’s critical that you’re prepared to act immediately to evaluate the mistake, make the proper disclosures, minimise as much damage as possible, and put yourself in a position to rectify the mistake. Work through each of these issues with step by step guides and insights into what you need to consider and do when a mistake arises. WEB219N07A

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CPD Compulsory Units: Confidentiality: A Paramount and Fundamental Duty

1 hour

$155.00 incl. GST

1PD points

Those lawyers who overlook, underestimate or misjudge the significance and complexities of their duty of confidentiality will quickly find their matters or even their practice at stake. Delve deeply into the nuances of the duty of confidentiality, where things can quickly go wrong, and what you need to consider and do to avoid potential disaster. Examine real world cases and examples to ensure you meet this most critical of duties, all while gaining your ethics CPD point for the year. OND219N07B

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The Latest Marketing Trends & Strategies and What You Need for Your Marketing Foundation

1 hour

$155.00 incl. GST

1PD points

Whether you’re looking to get started in marketing your practice or you’ve already begun, this session will show you how to build a solid foundation for your marketing strategy. WEB2110N24A

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A Deep Dive and Guided Tour to Finding Social Media Success

1 hour

$155.00 incl. GST

1PD points

Social media is a critical component of most marketing strategies for lawyers, so it’s important that you get it right. But you also need to use it in a way that makes sense and works for you and your practice. WEB2111N24D

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CPD Compulsory Units Over Lunch: Personal Productivity Masterclass

1 hour

$155.00 incl. GST

1PD points

Are you working too much and feeling overwhelmed? Are you looking for simple techniques to boost your productivity but stress less? In just 1 hour you could be on your way to reducing your stress and getting into your peak zone of productivity. Attend & create a simple 10 step plan to organise yourself on a daily basis. You'll be able to achieve more in less time, delight your boss and your clients and regain control of your working life. WEB223N02C

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Ensuring Your Wellbeing and Mental Health in Challenging Times

1 hour

$155.00 incl. GST

1PD hours

Gain new practices to manage work related stress whilst developing personal resilience. OND216N07_4

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Survival Guide to Retaining & Hiring Lawyers

1.5 hours

$155.00 incl. GST

1.5PD points

Only time will tell if your employees reassess their values and join the Great Resignation. Whether you’re from a small, medium, or large firm, this is your guide to retaining and hiring lawyers in the modern world. Join our panel as they discuss time, flexibility and how to measure value. They’ll talk you through industry trends, challenges, the latest data, personal insights, and key tips to apply to your practice and ensure you have not only the best people, but an ideal workplace culture. WEB226N33

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Legal Executive and Support Staff Lunchtime Series 2022: File Management for Legal Executives, Paralegals and Administration Staff

1 hour

$155.00 incl. GST

1PD points

Legal Executives and support staff deal with multiple tasks, priorities, and deadlines. You’ll gain valuable insights, tips, and practical takeaways to take your skills in file management to a new level to allow you to deal with deadlines and competing priorities proficiently. WEB226N35A

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Legal Executive and Support Staff Lunchtime Series 2022: Microsoft Word, Outlook, and Excel: Practical Skills for Legal Executives and Support Staff

1 hour

$155.00 incl. GST

1PD points

Legal Executives and support staff are often forced to learn skills in Microsoft Word, Outlook, and Excel with little, if any formal training. This session, tailored for legal executives and support staff, delivers what you need to hit the road running and gives a valuable update for those with experience in these areas. WEB227N35B

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Legal Executive and Support Staff Lunchtime Series 2022: Building Skills and Tools to Effectively Deal with Different Communication Styles

1 hour

$155.00 incl. GST

1PD points

Key to communicating in your team, and with different stakeholders in the workplace, is to understand how to change your communication style to get your message across in a clear and concise manner. You’ll learn valuable tools to allow you to effectively communicate with different communication styles at any time. WEB228N35C

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Legal Executive and Support Staff Lunchtime Series 2022: Building and Maintaining your Confidence and Self-Esteem

1 hour

$155.00 incl. GST

1PD points

You’ll learn what it takes to grow, maintain, and develop a healthy level of confidence and self-esteem that will propel your career and support you while working in teams and with different stakeholders. WEB229N35D

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Managing Clients, Colleagues and Conflict - Psychology and the Law Series: Madness, Sadness and Badness: How to Understand the Personality Traits of Your Clients

1.5 hours

$155.00 incl. GST

1.5PD points

In this series of workshops, you will look at how psychological principles and an understanding of human behaviour can influence your work with clients and colleagues in the legal profession to achieve better outcomes. You will focus on better understanding the different personality styles of client, building effective client-lawyer relationships, and conflict resolution strategies. Your facilitators will guide you as experienced lawyers and clinical psychologists. WEB227N42A

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Managing Clients, Colleagues and Conflict - Psychology and the Law Series: The Lawyer - Client Relationship: The Keys to Success

1.5 hours

$155.00 incl. GST

1.5PD points

In this series of workshops, you will look at how psychological principles and an understanding of human behaviour can influence your work with clients and colleagues in the legal profession to achieve better outcomes. You will focus on better understanding the different personality styles of client, building effective client-lawyer relationships, and conflict resolution strategies. Your facilitators will guide you as experienced lawyers and clinical psychologists.WEB228N42B

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Managing Clients, Colleagues and Conflict - Psychology and the Law Series: Managing High Conflict Disputes: A Psychological Perspective

1.5 hours

$155.00 incl. GST

1.5PD points

In this series of workshops, you will look at how psychological principles and an understanding of human behaviour can influence your work with clients and colleagues in the legal profession to achieve better outcomes. You will focus on better understanding the different personality styles of client, building effective client-lawyer relationships, and conflict resolution strategies. Your facilitators will guide you as experienced lawyers and clinical psychologists. WEB229N42C

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Lawyers, Technology and Innovation

1 hour

$155.00 incl. GST

1PD hours

Fostering technology and innovation in your practice. OND223V04_1

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Managing Government Information Post Pandemic

1 hour

$155.00 incl. GST

1PD hours

Excel by ensuring you have the latest information & gain your CPD compulsory units from special sessions that address skills that you require as a modern government lawyer. OND223V01B_1

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Navigating Ethical Dilemmas Online and Out of Hours

1 hour

$155.00 incl. GST

1PD hours

Understand your ethical and professional responsibilities online and out of hours. OND223N12_1

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Health and Mental Wellness Workshop: How to Build a Healthy Mindset for Your Practice

1 hour

$155.00 incl. GST

1PD hours

Hear from a stellar lineup of leading practitioners as they discuss strategies to fostering mental wellness. OND223N35_1

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Dealing with Difficult People and Behaviours at Work

1 hour

$155.00 incl. GST

1PD hours

Give yourself the extra skills to move forward in your legal career to assist you with your practice no matter the size or how long you have been practicing law. OND223N37_2

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Ethics, Professional Skills & Practice Management, Over Lunch: Personal Productivity Masterclass

1 hour

$160.00 incl. GST

1PD points

Do you struggle with long, unproductive days at work? Hear from specialist Therese Linton on how you can enhance your productivity and bring about the best results for you and your clients. WEB232N02BZ

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Legal Support Staff Training: Managing Your Relationships in the Workplace

1 hour

$160.00 incl. GST

1PD points

Discover invaluable insights on best practices for managing legal administrative tasks, effective communication with your team and optimising workflow to improve your efficiency. WEB236N02AZ

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Legal Support Staff Training: Essential Daily Skills for Legal Support Staff and Executive Assistants

1 hour

$160.00 incl. GST

1PD points

Gain essential knowledge on terminology and procedures to better support your team. WEB236N02BZ

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Legal Support Staff Training: Developing Effective Communication, Listening and Written Skills

1 hour

$160.00 incl. GST

1PD points

Enhance your skills and expand your professional development opportunities. Don't miss out on this exciting opportunity to contribute to your success and to your team. WEB236N02CZ

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Ethics, Professional Skills and Practice Management Over Lunch: Cultivating Wellbeing: Nurturing a Healthy Legal Life

1 hour

$160.00 incl. GST

1PD points

Jumpstart your understanding of stress and your life inside and outside of your legal career and consolidate your stress management skills with a successful wellness coach. Gain tools to promote work-life harmony and strategies to protect your mental and physical health. WEB239N04CZ

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Practice Management for Personal Injury Lawyers: Your Obligation to Protect Client Information from Cyber Attacks

1 hour

$160.00 incl. GST

1PD points

This webinar will bring you right up to date with what is happening in terms of data breach, data sharing and cybersecurity and what you should be doing to protect client information. WEB2310N03CZ

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From Burned Out to Empowered: Master Managing High Conflict Personalities with Confidence

1 hour

$160.00 incl. GST

1PD points

Feeling exhausted, burned out, anxious and overwhelmed? You're not alone. Struggling to manage and resolve conflict in practice, especially with difficult people and our own self-doubt and limiting beliefs, is no easy feat - that's why this program is here to help. It will increase your resilience, develop essential human skills and bolster your confidence and vibrancy. 238N17A

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In-House 10 Points Lunchtime Series: Critical Updates & Practical Guidance 2023

10 hours

$990.00 incl. GST

10PD points

Attend this 10-part lunchtime series designed specifically for In-House Counsel to gain not only your compulsory CPD points but also an update on the latest legal & commercial issues and risks impacting governance and In-House Counsel each day. Learn strategies to address the risk of a cyber security attack, implement or enhance ESG reporting, gain confidence when dealing with indemnity clauses, standard form contracts, legal professional privilege & enterprise bargaining agreements & much more. WEB238N29Z

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Challenges for In-House Lawyers with Legal Professional Privilege

1 hour

$160.00 incl. GST

1PD points

Unleash in-house legal professional privilege success. Conquer waiver complexities, including the elusive 'common interest' exception. Safeguard your information by understanding waiver when dealing with related companies and government bodies. Mitigate risk areas confidently. Be able to substantiate privilege claims when challenged. Gain your ethics point in this truly essential area. WEB2310N29FZ

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Exploring ESG as Access to Capital: An Imperative

1 hour

$160.00 incl. GST

1PD points

ESG is now a corporate imperative. Explore the potential of ESG as a gateway to capital and maximise the benefits to your organisation. Navigate the expectations of both internal and external stakeholders, ensuring your ESG approach meets their needs. Explore how good practice gives better access to not only financial capital but also social, human and natural capital. WEB2311N29GZ

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The Court of Public Opinion: Protecting and Repairing Reputation

1 hour

$160.00 incl. GST

1PD points

In this session the experts will guide you through how they work with clients and key stakeholders, including lawyers, to prepare for a Crisis, manage a Crisis, and then restore reputation following a Crisis. WEB2311N29HZ

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Ethics, Professional Skills & Practice Management For All Lawyers

3 hours

$420.00 incl. GST

3PD points

Learn how to expect the unexpected by attending this seminar and equipping yourself with the tools to respond to disciplinary complaints. Explore unsatisfactory conduct, misconduct, and case studies to amplify the consequences for unethical lawyers. Investigate best practice for managing ill or injured employees, long absences and performance management in light of legislation. Discover communication skills, technology management, commercial business strategy and negotiation tips. 2311N18

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Legal Revolution: What does AI and New Technologies Mean for Your Practice?

1 hour

$160.00 incl. GST

1PD points

Recent advancements in artificial intelligence (AI) have raised concerns regarding their impact on various professional occupations- including lawyers. Despite the doomsday predictions, there are a number of key ways AI and new technologies can be implemented in your practice to excel. Attend and consider the consequences and affordability of these emerging technologies. WEB242N02CZ

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10 Immediate Actions that Generate Revenue & Cash for Your Legal Practice

1 hour

$160.00 incl. GST

1PD points

With many law firms naming their top priority for 2024 to increase revenue there is no better time to spend an hour and a half with Alistair Marshall who has helped leading law firms, and other professional services firms and household-name corporates attract new clients and win new, profitable business for more than 30 years. WEB243N71Z

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Dealing with Stress and Trauma in Your Criminal Law Practice

1 hour

$160.00 incl. GST

1PD hours

OND233V20B3

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Managing Mental Health in Your Practice

1 hour

$160.00 incl. GST

1PD hours

OND233Q12B3

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Wellbeing for Criminal Lawyers

1 hour

$160.00 incl. GST

1PD hours

OND233N43B3

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Building Critical Cyber-Resilience and Security Skills

1 hour

$160.00 incl. GST

1PD hours

OND242C01B2

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