Dealing with Difficult People and Behaviours at Work
Give yourself the extra skills to move forward in your legal career to assist you with your practice no matter the size or how long you have been practicing law. OND223N37_2
Description
Attend and earn 1 CPD hour in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
Practice Management & Business Skills
Dealing with Difficult People and Behaviours at Work
Workplace cohesion and fostering a positive workplace culture is what all organisations strive for, but the presence of difficult people and behaviours at work can have a significant impact on the workplace. For that reason, managing and addressing workplace conflict is essential. In this session we will explore:
- The types of conflict in the workplace
- Tips and strategies for handling difficult conversations
- How to respond effectively to complaints
- Health and safety obligations
- Case studies and practical takeaways
Presented by Linda MacKinlay, Partner, Bartier Perry