CPD Mandatory Core Areas for All Lawyers on 15 March
Issues covered include: Ethics, ethical obligations, conflicts of interest, confidentiality, complaints, communication skills, differentiate your practice, digital challenges, generate leads
Description
Gain useful and immediately impactful skills in core areas that are essential building blocks in a legal practice. From communicating effectively to generating new clients to leading an ethical practice, make your time invested in completing your CPD requirements count with this practical seminar.
Attend and earn 3 CPD units including:
1 unit in Practical Legal Ethics
1 unit in Practice Management and Business Skills
1 unit in Professional Skills
This seminar was recorded in QLD on 15 March 2019
Chair: Rob Franklin, Managing Director, Potts Lawyers
Practical Legal Ethics
2.00pm to 3.00pm: Ethics in Practice
- Recognising the different types of conflicts and how they can arise
- Responding to an allegation of conflict and the risks to consider when deciding whether to continue to act
- Confidentiality: observing the absolute duty in the age of social media
- Minimising the risk of a complaint: tips for dealing with an unhappy client
- Responding to a complaint from a client or the Legal Services Commissioner
Presented by Nola Pearce, Barrister, Level 27 Chambers
Professional Skills
3.00pm to 4.00pm: Supercharged Communication Skills
Explore the keys to taking your communication skills to the next level. Understand how others think so you can communicate in the way that will have the biggest impact. Discover what listening is really all about and laugh at just how effective the law of reciprocity is.
- Examine the 13 golden rules of good conversation
- The science of influence
- The communication secrets about ourselves and others you wish you had known earlier
- How to listen and how to have difficult conversations
Presented by Petris Lapis, Director, Petris Lapis Pty Ltd
4.00pm to 4.15pm Afternoon Tea
Practice Management and Business Skills
4.15pm to 5.15pm: Strategies for Nurturing Leads into Clients for your Law Practice
- The three phases your potential clients go through before choosing a lawyer
- Choosing the right strategy and channels for your business
- How to differentiate your practice
- Navigating the challenges of the digital landscape
- New ways to generate leads for your practice
- Becoming the lawyer of choice for your prospects
Presented by Peter Chaly, Managing Director, SmartINK Marketing Agency