Legal Support Staff Training: Developing Effective Communication, Listening and Written Skills
Enhance your skills and expand your professional development opportunities. Don't miss out on this exciting opportunity to contribute to your success and to your team. WEB236N02CZ
Description
Attend and earn 1 CPD unit in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
Developing Effective Communication, Listening and Written Skills
- Documentation and reporting training
- Understanding time management when reporting to different managers
- Maintain legal files and other relevant information in digital databases
- Assisting during trials and hearings
- Preparing and delivering affidavits
Presented by Leica Gilbert, Hub/Practice Executive, Team Lead, and Kori Banks, Hub/Practice Executive, Team Lead, Ashurst
Presenters
Leica Gilbert
Leica Gilbert is a Practice Executive/Hub Team Lead at Ashurst and has over 20 years of experience in the legal industry. Starting out her career with a seven-year stint in a Canberra law firm, Leica moved into a number of different roles including office junior, mortgage clerk and legal assistant. Following a move to Sydney, Leica joined a top tier law firm where she spent 13 years initially starting as a legal assistant, later moving into a floor coordinator role and then a State Practice Administrator role. Following a career break from 2009 to 2012, Leica returned to the legal field as a Legal Support Manager in a National Firm for 9.5 years before commencing in her current role approximately 18 months ago. This role provides an opportunity to contribute to delivering quality client service through working with the legal support team. Leica derives great satisfaction from working with a diverse team and helping members to grow, learn and achieve their goals, whether these are personal or firm-based. Leica holds a Degree in Legal and Justice Studies and has recently completed a Master of Management, earning a place on the Dean's Merit list for 2022.
Kori Banks
Kori Banks is a Hub/Practice Executive Team Lead at Ashurst. Kori joined the firm 9 years ago as a trainee legal secretary. During this time she has had experience working with their Business Development team and as a Practice Executive to a Global Co-Head where she managed the Australian team as well as global responsibilities. Kori has been in her current role for close to a year where she supports the administration professionals in the Canberra office and part of the Sydney office. Kori has a Diploma of Business Administration and is currently completing a Diploma of Business.