CPD Compulsory Units for All Lawyers on 24 March
Issues covered include: social media use, communication skills, difficult clients, online clients
Description
Don’t miss the opportunity to learn from industry experts about some of the best practices that can make or break a career or a practice. Remove the guesswork and soak up countless tips and strategies in this informative, practical session that will take your legal practice to the next level.
Attend and earn 3 CPD units including:
1 unit in Ethics & Professional Responsibility
1 unit in Practice Management & Business Skills
1 unit in Professional Skills
Ethics & Professional Responsibility
2.00pm to 3.00pm: #TheEthicalLawye: The Ethics of Social Media Use
- Identifying the ethical issues arising from social media use by lawyers
- #LawyersBehavingBadly; cautionary tales from around the globe
- How do the Australian Solicitors Conduct Rules assist in resolving social media ethics concerns?
Presented by Angus MacInnis, Director of Dispute Resolution, StevensVuaran Lawyers
Professional Skills
3.00pm to 4.00pm: Communication Skills for Managing Difficult Clients
- Taking charge of volatile situations
- Understanding written, verbal and non-verbal communication
- Managing stressful and high conflict clients
- Understanding client needs and how to ask the right questions
- How to reduce areas of conflict
- Dealing with high conflict subject matters
Presented by Marina Dulhunty, Barrister, William Deane Chambers
4.00pm to 4.15pm Afternoon Tea
Practice Management & Business Skills
4.15pm to 5.15pm: Legal Services in a Digital Era: How to Win and Maintain Online Clients
- Legal perspective: whether starting out or well established, winning and retaining an online client can be a challenge
- Positioning your legal services to be more attractive to digital clients
- Networking amongst the online, start-ups and other communities disrupting the legal industry
- Balancing commercial and corporate risk and providing practical advice
- Client perspective: hear firsthand from a new online business model success story
- What was surprising and issues that arose that hadn’t been raised previously
- What was good value for money
- What is and what isn’t valuable to online clients when engaging a law firm
- Adapt or perish? Opportunities in disruption
- Legal marketplaces
- Digital marketing
- Document and process automation
Presented by Dominic Woolrych, Chief Executive Officer, LawPath
Venue
Cliftons Sydney
Level 3, 10 Spring Street
Sydney 2000
NSW
Australia
Directions
Nearby Public Transport:
Train Stations - Wynyard 400m OR Martin Place 500m
Bus Interchange - Clarence Street 450m
Ferry - Circular Quay 1.2km
Parking Information
Parking not included in your registration. Here are some options below.
Secure Park 20 Bond Street - click here for rates
Wilson Park 1 O'Connell Street - click here for rates
Wilson Park 31 Bond Street - click here for rates