Ethics, Professional Skills and Practice Management for All Lawyers
Gain your compulsory CPD units while sharpening your professional skills. Learn tips on how to deal with difficult or unreasonable clients and ensure that you understand the difference between your duty of confidentiality and legal professional privilege. Learn how exercising positive psychology in your office can benefit your team and enhance your practice.243N10
Description
Attend and earn 3 CPD units including:
1 unit in Ethics & Professional Responsibility
1 unit in Practice Management & Business Skills
1 unit in Professional Skills
This program is applicable to practitioners from all States & Territories
Chair: Caroline Hutchinson, Principal Director, Coleman Greig Lawyers; Accredited Specialist in Commercial Litigation
Professional Skills
2.00pm to 3.00pm Dealing with Difficult or Unreasonable Clients
Case study examples of ‘what to do’ scenarios in dealing with clients who:
- Refuse to accept advice
- Misquote you or others in the firm
- Persistently and unreasonably object to accounts
- Use abusive language towards lawyers and staff
- Mislead you
- Want you to behave unprofessionally
Presented by Rohan Burn, Senior Associate, People and Culture Strategies
Practice Management & Business Skills
3.00pm to 4.00pm Positive Psychology’s Benefits for a Flourishing Legal Practice
- The 6 essential elements for flourishing
- The science behind positive psychology
- Tips and tools to help you and your team flourish
Presented by Christa Ludlow, Director, Weir Consulting
4.00pm to 4.15pm Afternoon Tea
Ethics and Professional Responsibility
4.15pm to 5.15pm What is the Difference Between a Duty of Confidentiality and Legal Professional Privilege?
- The interplay in relation to a fiduciary duty
- Exceptions to the duty of confidentiality
- Mandatory reporters
- Mistreatment of children
- Sexual assault
- Conflict of interest
- Error of judgment and mistakes
- Professional core matters: be honest, be a good listener, communicate
- Protective steps to utilise to have a less stressed professional life
- Realise mistakes are made, cases can go wrong
- If disciplinary steps are being considered, what is the criteria
- Protection of the public rather than punishment
- Do not be too hard on yourself
Presented by Stephen Titus, Special Counsel, Carneys Lawyers: Accredited Specialist in Commercial Litigation
Presenters
Caroline Hutchinson
Caroline Hutchinson is a Principal Director and Accredited Specialist in Commercial Litigation who leads Coleman Greig’s Commercial Litigation and Employment teams. She is also a Graduate of the Australian Institute of Company Directors. With extensive experience in litigation, Caroline and her dynamic team deal with a wide variety of issues from contractual disputes to intellectual property proceedings, misleading and deceptive conduct through to insolvency matters, building and construction through to workplace advice and disputes. Caroline brings to the benefit of her clients a pragmatic perspective and has advised on large-scale commercial projects, complex contractual disputes and litigation, and worked with national clients in various sectors including Australian subsidiaries of multinationals. Caroline is well-placed to assist in mitigating the risks involving the effects of litigation on a company’s corporate profile with her keen grasp of commercial realities and comprehensive understanding of the differing legislative requirements across the various Australian states. She is highly knowledgeable and has expert skills, in alternative dispute resolution processes, pursuing the resolution of disputes in the environments of both threatened and ongoing litigation. She is a non-executive (independent) director on one of Western Sydney University’s boards, the ambassador for Coleman Greig’s Women in Business forum, and is a proud proponent of community and pro-bono work.
Rohan Burn
Rohan Burn has practiced exclusively in the areas of employment and industrial relations law for several years. Rohan is currently the Managing Principal of Burn Legal Australia, a boutique employment and industrial relations law firm that services businesses and workers. Rohan provides strategic advice and representation to clients across various industries. In addition to running his legal practice, Rohan is a Lawyer Writer for the employment practice area of Thomson Reuter’s legal know-how tool, Practical Law. Rohan regularly delivers presentations and training programmes in relation to employment law, and legal skills more broadly. With a dedication to serving his clients and contributing to the legal community, Rohan strives to make the complexities of law more accessible and understandable for all.
Christa Ludlow
Christa is a lawyer, workplace investigator, mediator and coach with Weir Consulting (National). She held the role of Assistant Crown Solicitor, Employment Law, at the NSW Crown Solicitor’s Office from 2006 to 2013, managing a team providing legal services to the NSW Government. She was a part-time Senior Member with the Civil and Administrative Tribunal 2016-2021. Christa has a Master of Science degree in Coaching Psychology from the University of Sydney and is interested in the application of positive psychology in the workplace. She has coached lawyers and other professionals to help achieve workplace, wellbeing and leadership goals.
Stephen Titus
Stephen Titus has been qualified for over 30 years and specializes in commercial litigation and commercial work. Stephen’s practice includes a broad equity and commercial practice acting for Plaintiffs and Defendants in courts and tribunals where he often appears as advocate and otherwise engages very good counsel to act for clients. Stephen’s areas of practice include: Building & Strata Disputes; Representing solicitors & barristers in consumer and disciplinary allegations and complaints by the Law Society, Bar Association and Legal Services Commissioner and in Tribunal proceedings against practitioners; Contractual Disputes; Trade Practices; Insolvency & Debt Recovery; Supreme Court Equity Actions; Probate, Wills & Succession Act Disputes; Professional Negligence Actions; Defamation; Commercial Advice and Drafting; Common Law and Insurance Claims; Acting for Councils in Debt Recovery and advice on commercial arrangements and disputes. Stephen will think outside of the square and consider alternatives to litigation with cost effective strategies. His strengths include focusing on the issues and evidence required, gathering that evidence, working with appropriate counsel, considering settlement or getting the best result from the litigation. Stephen joined Carney Lawyers in 2002. In October 2004 he was certified as an Accredited Specialist in Commercial Litigation by the Law Society of New South Wales. He is a past Member of the Law Society Dispute Resolution Committee and Litigation Law and Practice Committee.
Venue
Legalwise Seminars - Pitt Street
Level 11 70 Pitt Street
Sydney 2000 NSW
Australia
Parking information:
Parking not included in your registration. Here are some options below.
Secure Park 20 Bond Street - click here for rates
Wilson Park 1 O'Connell Street - click here for rates
Wilson Park 31 Bond Street - click here for rates
Directions:
Nearby Public Transport:
Train Stations - Wynyard 400m OR Martin Place 500m
Bus Interchange - Clarence Street 450m
Ferry - Circular Quay 1.2km