Administrative Decision-Making Practice
Chaired by the former Lead Ombudsman of AFCA, you’ll come away with a clear understanding of how to make your decisions lawfully. Learn the role of policy, guidelines, and statement of reasons in your decision making. Gain valuable skills and strategies in writing clear and effective decisions. Learn about new processes that have been tested to motivate people to accept the final decision. Don’t miss this opportunity to take your decision making to the next level. 229V02
Description
Attend and earn 3 CPD units including:
1 unit in Substantive Law
2 units in Professional Skills
This program is applicable to practitioners from all States & Territories
Chair: Philip Field, Principal, Field Law Australia, former Lead Ombudsman – Banking and Finance, AFCA
2.00pm to 3.00pm Decision Making in Government
- How to make lawful decisions
- The role of policy and guidelines
- Taking advice, briefings, and recommendations from others
- The role of the statement of reasons
Presented by Kay Chan, Barrister, Owen Dixon Chambers West
Professional Skills
3.00pm to 4.00pm How to Write Effective Reasons
- Identify your decision-making criteria
- Structure is key
- Write for your target audience
Presented by Shail Singh, Acting Lead Ombudsman, Investments and Advice, AFCA
4.00pm to 4.15pm Afternoon Tea
Professional Skills
4.15pm to 5.15pm What Motivates Acceptance of the Decision? Current Thinking
- Engagement with the parties
- Method of delivery of the decision
- Embedding the approach within normal process
Presented by Dr Jamie Orchard, AHPRA General Counsel, AHPRA (Australia Health Practitioner Regulation Agency)
Presenters
Philip Field
Philip Field is the Principal of Field Law Australia and was the former, Ombudsman - Banking & Finance at the Financial Ombudsman Service ("FOS"). FOS commenced on 1 July 2008 and brings together the operations of the Banking and Financial Services Ombudsman, the Credit Union Dispute Resolution Centre, the Financial Industry Complaints Service, Insurance Brokers Disputes and the Insurance Ombudsman Service. Prior to his appointment as Ombudsman - Banking & Finance, Philip was General Manager - Corporate and Legal Counsel at the office of the Banking and Financial Services Ombudsman. He joined BFSO as Legal Counsel in February 2002 and was appointed General Manager - Corporate in March 2006. Philip is a solicitor and has been practising in financial services law and dispute resolution for over 20 years.
Kay Chan
Kay is a barrister at the Victorian Bar. She has a broad practice in administrative law, commercial law and taxation law. Kay is regularly briefed to appear in judicial review proceedings for private and government clients in State and Commonwealth Courts. She has conducted a diverse range of public law matters, including immigration and citizenship, Aboriginal cultural heritage, disability discrimination and environmental litigation. Kay is experienced in merits review proceedings before VCAT and other specialist tribunals, particularly in the areas of professional discipline and occupational regulation. She has a strong advisory practice acting for regulators and law enforcement bodies.
Shail Singh
After completing law/science at the University of Melbourne, Shail commenced his legal career in 1997 at a top-tier Australian Law Firm Blake Dawson Waldron (now Ashursts). Since that time, Shail has had a varied and extensive legal career, having worked both in-house and in various regulatory roles. In 2008 Shail left the law to train and work as a financial planner, before joining AFCA’s predecessor scheme, FOS as a case manager in 2010. Shail was appointed as an Ombudsman at the commencement of AFCA in 2018, and then the Senior Ombudsman (Investments and Advice) in 2021. He is currently the Acting Lead Ombudsman, Investments & Advice. Shail has now worked in dispute resolution for over a decade and currently deals with financial planning, managed investment and stockbroking disputes.
Dr Jamie Orchard
Dr Jamie Orchard is the General Counsel of AHPRA and as such oversees the operations of the AHPRA in-house National Legal Practice. With lawyers in every state and territory, that Practice handles all regulatory, civil and criminal litigation on behalf of AHPRA and National Health Practitioner Boards and provides advice on any regulatory, corporate, governance, FOI and privacy issues that arise. Jamie has extensive experience as a regulatory lawyer, having held senior executive level roles in Australia and internationally in regulators such as the Australian Securities and Investments Commission, the Dubai Financial Services Authority, the Qatar Financial Centre and the Australian Financial Ombudsman Service. Amongst other qualifications, Jamie holds a Doctor of Juridical Science in the field of natural justice in dispute resolution.
Venue
Cliftons Melbourne - Collins Street
1/440 Collins Street
Melbourne 3000 VIC
Australia
Parking information:
NEAREST PARKING
• Wilson parking, 425 Collins St (2 min walk)
• Secure Parking, 15 William St (3 min walk)
• Secure Parking 123 Queen St (4 min walk)
Directions:
CLOSEST TRAM STOPS
• Cnr Collins St & Williams St, 50m (2 min walk)
• Cnr William St & Bourke St, 50m (2 min walk)
CLOSEST BUS STOPS
• Cnr Collins St & Queen St, 140m (3 min walk)
• Cnr Flinders St & Queen St, 213m (5 min walk)
CLOSEST TRAIN STATIONS
• Flinders Street Station, 690m (10 min walk)
• Southern Cross Station, 600m (9 min walk)