6th Annual Credit Law Conference - Financial Services: The Piston of the Economy and Society
Join AFCA, key industry associations, & leading experts for a comprehensive guide to credit law & lending. Hear from AFCA on the economic recovery & complaints handling. Stay on the cutting edge of digital payments & the application of breach reporting to credit. Work through how to roll out your design & distribution obligations from 5 October & prepare for the coming unfair contract reforms. OND218N01A
Description
Attend and earn 1 CPD unit in Substantive Law
This program is applicable to practitioners from all States & Territories
Chair: Andrea Beatty, Partner, Piper Alderman
AFCA Complaints Handling and Fairness Project Update
- AFCA: two and a half years on – developments, risks and opportunities
- Trends that AFCA has seen since commencement
- Case studies discussing common issues dealt with by AFCA
- Tips and strategies for firms to minimise disputes
- Projects underway that can support the industry
Presented by Justin Untersteiner, Chief Operating Officer, Australian Financial Complaints Authority