CPD Compulsory Units for All Lawyers – 23 March 2021
213N38: The legal side of things is just one aspect of a successful practice. In order to thrive you also need to know how to position your services to win and maintain online clients, how to respond to crises and personal or firm public relations nightmares and how to deal with complaints and your disclosure obligations. Don’t miss the opportunity to learn from industry experts and practitioners about some of the best practices that can make or break a career or practice.
Description
Attend and earn 3 CPD units including:
1 unit in Ethics & Professional Responsibility
1 unit in Practice Management & Business Skills
1 unit in Professional Skills
This program is applicable to practitioners from all States & Territories
Chair: Gavin Stuart, Partner, Bartier Perry
Practice Management and Business Skills
2.00pm to 3.00pm Legal Services in a Digital Era: How to Win and Maintain Online Clients
- Legal perspective: whether starting out or well established, winning and retaining an online client can be a challenge
- Positioning your legal services to be more attractive to digital clients
- Networking amongst the online, start-ups and other communities disrupting the legal industry
- Balancing commercial and corporate risk and providing practical advice
- Client perspective: hear firsthand from a new online business model success story
- What was surprising and issues that arose that hadn’t been raised previously
- What was good value for money
- What is and what isn’t valuable to online clients when engaging a law firm
- Adapt or perish? Opportunities in disruption
- Legal marketplaces
- Digital marketing
- Document and process automation
Presented by Dominic Woolrych, Chief Executive Officer, LawPath
Professional Skills
3.00pm to 4.00pm Crisis Communications Skills: Understanding the Essentials and Managing the Fallout Before it Starts
- Connectivity between crisis communicators and law firms: overcoming the lawyer's fear of PR
- Understanding crisis communication essentials = strong legal strategy
- Setting the crisis communications framework early: managing the fallout before it starts
- Can't see the wood for the trees? Why perception is reality in crisis communications
Presented by Julian Brophy, Director, Perception Partners
4.00pm to 4.15pm Afternoon tea
Ethics and Professional Responsibility
4.15pm to 5.15pm Complaints, Disclosure Obligations and Suspension: A Practical Guide
- Complaints to the Office of the Legal Services Commissioner: complaints process
- Disclosure obligations including offences and show cause events: what is required to be disclosed to the Law Society and when?
- Suspension from practice and striking off the roll
- Case studies and practical guidance
Presented by Jennifer Shaw, Partner and Katherine Ruschen, Partner, Bartier Perry
Presenters
Gavin Stuart, Partner, Bartier Perry
Gavin is head of Bartier Perry’s Dispute Resolution & Advisory team and has over 20 years’ legal experience. His appearances in the NSW Supreme Court, the Federal Court of Australia and specialist tribunals have shown him the negative impacts of litigation, as well as the positive ones. For that reason, he helps his clients avoid the litigation treadmill where he can. Instead, he prefers to solve their disputes through strategies designed to shorten exposure to litigation such as negotiation or mediation. An area of focus for Gavin is helping his clients extricate themselves from broken partnership, shareholder and joint venture relationships and seeing them to a position where they can get on with their next opportunity. Gavin also regularly advises online businesses and specialises in helping clients get better outcomes in disputes involving unlawful online conduct, copyright and confidential information.
Dominic Woolrych, Chief Executive Officer, LawPath
Dominic is the CEO of LawPath, Australia's largest and fastest growing online legal platform. LawPath has helped over 40,000 Australian businesses access legal services at a fraction of the time, cost and complexity of the traditional system. Dominic is the founder of the OnDemand Training Group. The Group has a number of companies training 'on demand' workers across 3 well-known platforms in over 15 cities. Prior to LawPath, Dominic was a corporate lawyer at Minter Ellison Lawyers, Australia. Dominic has also spent time at the Public Interest Advocacy Centre (PIAC) as a criminal solicitor and at the International Court of Justice.
Julian Brophy, Director, Perception Partners
Julian is the Principal of Perception Partners, a specialist provider of high-level strategic communications’ advice and counsel. He is skilled in crisis communications and issues management and has extensive experience in the provision of advice for clients within the legal context including complex commercial and other litigation, Royal Commissions, other Commissions of Inquiry and civil & criminal proceedings. His expertise includes the provision of a wide range of communication services including: Development of communications strategies and plans including proactive and defensive media management; Crisis communication services and issues management; Reputation management; Stakeholder liaison and management, including government, community and private sector; and Media training and preparation services.
Jennifer Shaw, Partner, Bartier Perry
Jennifer is a Partner in Bartier Perry’s Dispute Resolution & Advisory team with over 20 years of experience in the legal profession. Jennifer has in depth experience in professional disciplinary matters. She acts and advises in relation to disputes across a broad range of industries including professional negligence, contract disputes, construction disputes, intellectual property disputes, family provision/estate disputes, debt recovery, winding up and bankruptcy. She is a panel member of the Law Society’s Professional Conduct Advisory Panel and she acts for and advises solicitors who are subject to disciplinary complaints, show cause events, suspensions and related proceedings. She has also acted for and advised peak professional bodies in relation to the prosecution of disciplinary matters before specialist Tribunals in NSW and the ACT.
Katherine Ruschen, Partner, Bartier Perry
Katherine has 20 years’ experience in professional indemnity, public liability, medical negligence, healthcare liabilities and public inquiries. Katherine also represents organisations and professionals in Royal Commissions, Coronial Inquiries and professional conduct and disciplinary matters before industry regulators. In 2016 and 2017 Katherine was named as a Lawyers Weekly Awards finalist for Insurance Partner of the Year.
Venue
The Grace Hotel
77 York St
Sydney 2000
NSW
Australia